We aim to attempt to contact victims who are entitled to enhanced support within 48 hrs of receipt of referral. We contacted 92% within 48 hrs. We aim to attempt contact with all other victims within 72 hrs of receipt of referral. We contacted 98% within 72 hrs. We helped direct 1,898 victims resident out of county to their local victim support services. 2,298 of the referrals received accepted support with our service. That support included immediate one off emotional support, practical support such as receiving free home and personal safety products, regular one to one emotional support with our team of Specialist support workers and volunteers or specialist counselling or therapy provided by one of our commissioned service providers.