Vacancy – Part time postal and administration support

Are you looking to get back into work?  Or looking to develop new administration skills within an office environment? Then our postal and administration support role could be for you. We are a small, non-profit making business who support victims and witnesses of crime. Hours 9-1, Mon-Fri, central Northampton location, free parking.

Job description

JOB TITLE: Part time postal and administration support.

SALARY: Scale 3 – £19,452 – £20,706 (37 hours) / Pro rata:  £10,515 – £11,192 (20 hours)

SUPERVISION AND CONTROL: Business Delivery and Performance Manager

PLACE OF WORK: Warwick House, Billing Road, Cliftonville, Northampton, NN1 5BE

HOURS OF WORK: 20 hours a week between 9am and 1pm

CLOSING DATE: 30 November 2021

INTERVIEWS TO BE HELD: 9 & 10 December 2021

Purpose of the job

To provide postal and general administrative support to Voice for Victims and Witnesses to ensure quality of service and correspondence in accordance with departmental procedures.

Main responsibilities:

  • Process, produce and distribute all outgoing correspondence.
  • Process and distribute all incoming correspondence.
  • Monitor stationery supplies and provide support to the Voice Administrator for stock replenishment when necessary act as the point of contact for maintenance of office reprographic equipment, first aid and fire equipment.
  • Provide general support to site visitors.
  • Provide general administrative support to Voice for Victims and Witnesses teams and the Voice Administrator as directed.


The job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which the post holder will be required to work.  In the interests of effective working, major tasks may be reviewed from time to time to reflect changing needs and circumstances.  Such reviews and other consequential changes will be carried out in consultation with the post holder.  The post holder will also be required to carry out such other duties as may be determined from time to time to be within the general scope of the post.

Please note all applicants must have been resident in the U.K for 3 years prior to applying.

Conditions of service

The appointment will be part time, unless otherwise contracted, and subject to the conditions of service of Voice for Victims and Witnesses Ltd.

The annual leave entitlement is 23 days (pro rota) with a further 5 days after 5 years continuous service.

Person specification

Essential criteria

Please provide a supporting statement setting out how you meet the following criteria, providing specific examples for the criteria at points 2 and 4.

Your supporting statement will be assessed for your suitability for interview.

Please also provide a copy of your current CV.

  • Qualified to GCSE Grade C or above in English Language or equivalent and/or have experience in a post requiring the use of English Language to the above standard.
  • Excellent time management skills and ability to multi task and prioritise work effectively with minimal supervision (SS)
  • Proficient in the use of common IT systems including word, outlook, PowerPoint and excel and in the use of reprographic equipment.
  • Ability to maintain accuracy and attention to detail whilst working to strict deadlines in a pressurised environment (SS)
  • Demonstrate a level of awareness of diversity issues appropriate to this role.
  • Proven ability for maintaining confidentiality.

Desirable Criteria

  • Some administration and organisational skills or experience in an administration or administration support role.

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  • Ideally you should have no criminal record, however, some minor offences may not exclude you from applying for this position.
  • Please list qualifications below:
  • Max. file size: 8 MB.
    Please attach a supporting statement of no more than 2000 words providing evidence of your experience, knowledge, skills and abilities. You will be required to provide full, clear and specific examples to demonstrate how you meet the criteria. Please number your responses to make it clear which criteria you are evidencing in accordance with the job specification. Criteria which needs to be demonstrated in your supporting statement is marked above (SS). Please note that it is the examples you provide in the supporting statement that will determine your suitability for invitation to interview and will contribute to our overall assessment of your suitability for the role. Please ensure that all files are 4mb or less.
  • Max. file size: 8 MB.
    Please ensure that all files are 4mb or less.